Shropshire Council

Customer Resolution Support Officer

Customer Resolution Support Officer

We are looking for a highly motivated individual to work within our Regulatory Services customer resolution team. The team acts as the first point of contact between customers and officers in a range of Environmental Health, Trading Standards and Licensing functions. The work involves liaising with customers and providing resolution to their enquiries and informing them of reasonable expectations of the service. You will be fully IT conversant and able to deal with a busy and varied workload in a small close knit and supportive team.

For further information, please see attached documentation. 

Team Name
Housing Enforcement and Service Support
DBS Required
No
Contract Type
Permanent
Weeks Per Year
52.14
Hours Per Week
37.00
Grade
NJC Grade 6
Actual Salary
£25,992.00
Location/Work base
Shropshire Council Head Office
Location Address
Shrewsbury
Required Start Date
06/05/2025
Interview Date
17/4/2025
Closing Date
06/04/2025
Ref No
8331
Documents